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1. Introduction
Matchkin ("Platform", "we", "us", "our"), operated by Keystone Group & Associates, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you register on the Platform, create a profile, post a project, apply for a project, or communicate with us or other users. This information may include:
- Contact Data (e.g., name, email address, phone number)
- Profile Data (e.g., skills, experience, education, portfolio links, biography, company information, industry)
- Project Data (e.g., project title, description, budget, timeline, requirements)
- Communication Data (e.g., messages exchanged through the Platform)
- Technical Data (e.g., IP address, browser type, operating system, usage details)
- Payment Data (collected and processed by our third-party payment processors)
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain the Platform and its services.
- Facilitate matching between Clients and Consultants using our AI algorithms.
- Process transactions and manage payments (through third-party processors).
- Communicate with you, including responding to inquiries and sending service updates.
- Improve and personalize the Platform and develop new features.
- Prevent fraudulent activity and ensure platform security.
- Comply with legal obligations.
- Analyze usage trends and measure the effectiveness of our services.
4. How We Share Your Information
We may share your information in the following situations:
- Between Clients and Consultants: Information necessary to facilitate connections and project collaboration (e.g., profiles, project details, messages).
- With Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, payment processing, analytics, AI model providers). These providers have access only to the information necessary to perform their functions and are obligated to protect your data.
- For Legal Reasons: If required by law or in response to valid requests by public authorities.
- Business Transfers: In connection with a merger, acquisition, or asset sale, your information may be transferred.
- With Your Consent: We may share your information for other purposes with your explicit consent.
5. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is 100% secure.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict its processing. To exercise these rights, please contact us.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.
9. Children's Privacy
Our Platform is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us.